Terms & Conditions

These terms govern services provided by Citi Computers. By requesting or approving a service, you agree to these terms.

Estimates and approval

We inspect equipment and provide an estimated cost where possible. Repair work and replacement parts are undertaken after customer approval. Estimates may change only if further faults are discovered; we will seek approval before additional chargeable work.

Customer responsibilities

Please back up important data before handing over a device. While we take reasonable care, data recovery or preservation cannot be guaranteed. Customers must provide accurate contact and device ownership information.

Service warranty

Warranty terms for labour and replacement parts, where offered, are explained on the service invoice. Warranty does not cover accidental damage, misuse, software changes, power events, or faults unrelated to the completed work.

Limitation of liability

To the extent permitted by law, Citi Computers is not liable for indirect losses, loss of data, loss of business, or issues caused by pre-existing defects or third-party products.

Contact information

For questions about this policy, contact Citi Computers at citicomputers.in@gmail.com, call +91 94426 41551, or visit Your local computer service centre, India during Mon - Sat: 9:00 AM - 8:00 PM.